fb99 Terms & Conditions —
Platform Rules for All Bangladeshi Players

By accessing, registering on, or using the fb99 platform in any capacity — whether as a guest or a registered player — you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with the fb99 Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to any part of these Terms & Conditions, you must immediately cease all use of the fb99 platform and its associated services. Continued use of fb99 following any amendment to these terms constitutes your acceptance of the revised terms.

To open an fb99 account and use any of the platform's services, you must satisfy all of the following eligibility criteria at the time of registration and at all times during your use of the platform:

• You are at least 21 years of age. fb99 enforces a strict 21+ policy. Underage gambling is prohibited and any account found to belong to a person under 21 years of age will be immediately closed, with any remaining balance forfeited.
• You are registering and playing in your own name, on your own behalf, and using your own payment methods. Registering on behalf of another person is strictly prohibited.
• You have not previously been self-excluded from fb99 or had an fb99 account terminated for breach of these terms.
• You are not an employee, contractor, affiliate, or family member of an employee or contractor of fb99 or any of its associated game providers or payment partners.
• You have not been diagnosed with or are not currently seeking treatment for a gambling addiction, unless you have received clearance from a qualified health professional.

You must provide accurate, current, and complete information during the registration process. fb99 reserves the right to request documentary evidence to verify any information provided, including but not limited to national ID, passport, bKash account holder name, Nagad account confirmation, or proof of address. Failure to provide requested verification documents within a reasonable timeframe may result in account suspension.

Each individual is permitted to hold only one registered account on fb99. If fb99 identifies multiple accounts registered to the same individual — whether through matching personal details, device fingerprints, IP addresses, payment methods, or any other means — all duplicate accounts will be suspended and any bonuses or winnings accrued across those accounts may be voided.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. fb99 will not be held liable for any losses incurred as a result of unauthorised access to your account due to your failure to keep your credentials secure. You must notify fb99 immediately at [email protected] if you suspect any unauthorised access to your account.

fb99 reserves the right to close or suspend any account at any time, with or without notice, where there is reasonable suspicion of fraud, breach of these terms, or any activity that fb99 considers harmful to the integrity of the platform or its other players.

All financial transactions on fb99 are denominated in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. Deposits are processed in real time for all supported mobile financial services, including bKash, Nagad, Rocket, and Upay. Bank transfer and card deposits may take up to 24 hours to reflect in your fb99 account balance.

fb99 accepts the following payment methods for both deposits and withdrawals:

• bKash (Personal and Merchant accounts)
• Nagad (Personal accounts)
• Rocket (Dutch-Bangla Bank Mobile Banking)
• Upay
• Visa and Mastercard (selected issuing banks)
• Bank Transfer (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)

Withdrawals will only be processed to the same payment method used for the corresponding deposit, where technically feasible. fb99 aims to process all withdrawal requests within 60 minutes for bKash and Nagad and within 24 hours for all other methods, subject to account verification status. fb99 reserves the right to conduct additional verification checks before processing any withdrawal request, particularly for large amounts or accounts exhibiting unusual transaction patterns.

fb99 reserves the right to impose transaction limits on any account at its sole discretion, and to delay or decline any transaction that triggers internal fraud or anti-money-laundering monitoring systems.

fb99 offers a range of bonuses and promotional offers to eligible players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All promotional offers are subject to the following general conditions, as well as any specific terms stated at the point of the offer:

• Bonuses are credited to a separate bonus balance and cannot be withdrawn until the applicable wagering requirement has been fulfilled in full.
• Wagering requirements state the number of times the bonus amount (or bonus plus deposit amount, as specified) must be wagered using real-money bets before a withdrawal of bonus-derived winnings can be requested.
• Only eligible game categories — as specified in each promotion's individual terms — contribute to wagering requirements. Live casino games and sports bets may contribute at a reduced rate or not at all unless stated otherwise.
• Players may not hold more than one active bonus at a time unless the promotion terms explicitly permit this.
• Bonuses expire if wagering conditions are not met within the timeframe stated in the relevant promotion terms. Expired bonuses and any associated winnings are forfeited automatically.
• fb99 reserves the right to modify the terms of any active promotion or withdraw any offer at any time. Where possible, fb99 will provide advance notice of material changes, but is not obligated to do so.

All bets placed on fb99 sports betting markets are subject to the specific rules governing each sport, market type, and event, as displayed within the platform at the time of bet placement. fb99 reserves the right to void any bet placed on a market that was opened in error, with incorrect odds, or based on incorrect event data.

All casino games on fb99 operate in accordance with the rules and pay-table information displayed within each individual game. In the event of a technical malfunction or disconnection during a live casino game session, fb99 will endeavour to resolve the matter fairly. However, fb99 cannot be held liable for losses arising from connectivity issues on the player's side.

Minimum and maximum bet limits apply to all sports betting markets and casino games. These limits are displayed within the game interface or betting market and may be adjusted by fb99 at any time without prior notice.

The following activities are strictly prohibited on fb99 and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities where applicable:

• Opening or operating more than one fb99 account simultaneously or sequentially after a previous account has been closed for breach of these terms.
• Using any software, bot, algorithm, script, or automated system to place bets, access games, or interact with the fb99 platform in a manner not intended for human users.
• Colluding with other players or third parties to manipulate game or betting outcomes.
• Exploiting any software bug, error in odds, or technical vulnerability in any game or betting market for financial gain.
• Using fb99 for money laundering, structuring, or any other activity that may facilitate financial crime.
• Providing false, misleading, or fraudulent information during registration, verification, or in any communication with fb99 support.
• Allowing any other person to access or use your fb99 account, including sharing login credentials.
• Engaging in any conduct that is abusive, threatening, or harmful toward fb99 employees, support staff, or other players.

fb99 is committed to promoting responsible gaming practices and providing tools that help players maintain control over their gambling activity. All players are encouraged to set personal limits before they begin playing. The following responsible gaming tools are available to all registered fb99 players via the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you can deposit into your fb99 account.
• Session Time Reminders: Configure automatic reminders that notify you when you have been playing for a set period of time.
• Cool-Off Period: Take a short break of 24 hours to 6 weeks during which you will not be able to access your fb99 account or place bets.
• Self-Exclusion: Permanently or temporarily exclude yourself from the fb99 platform for a minimum period of six months. Self-excluded players must not attempt to circumvent the exclusion by opening new accounts.

Players who believe their gambling may be becoming problematic are strongly encouraged to contact fb99 support at [email protected] to discuss available options. fb99 supports safe gambling practices and will cooperate fully with any player seeking to limit or cease their gambling activity. All fb99 products are strictly for adults aged 21 and above.

All content on the fb99 platform — including but not limited to text, graphics, logos, game interfaces, software, data, and the overall design and layout of the platform — is the intellectual property of fb99 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the fb99 platform for personal, non-commercial entertainment purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any fb99 content in any form without the prior written consent of fb99. Unauthorised use of fb99 intellectual property may result in legal action.

fb99 provides its platform on an "as is" and "as available" basis. While we strive to maintain continuous, error-free service, fb99 does not warrant that the platform will be uninterrupted, free from errors, or free from viruses or other harmful components. To the fullest extent permitted by applicable law, fb99 excludes all warranties, express or implied, in connection with the platform and your use of it.

fb99 will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the fb99 platform — including losses arising from game outcomes, betting results, technical failures, payment processing delays, or reliance on any information displayed on the platform.

fb99 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using fb99, you consent to the collection and use of your personal data as described in the Privacy Policy. fb99 does not sell personal data to third parties. Data is shared only with service providers necessary for the operation of the platform, including payment processors and identity verification services.

fb99 uses SSL encryption to protect all data transmitted between your device and the fb99 platform. For a full description of how your data is collected, used, stored, and protected, please review the fb99 Privacy Policy.

fb99 reserves the right to amend these Terms & Conditions at any time. When material changes are made, fb99 will update the "Last Updated" date at the top of this document. In cases of significant amendments, fb99 may also notify registered players via email or platform notification. Your continued use of fb99 following the publication of any amendment constitutes your acceptance of the updated terms.

It is your responsibility to review these Terms & Conditions periodically to ensure you are aware of any changes. If you do not agree with any updated terms, you must cease using the fb99 platform immediately and may request account closure by contacting support.

These Terms & Conditions shall be construed and governed in accordance with the laws applicable to the jurisdiction in which fb99 is registered and operates. Any dispute arising out of or in connection with these terms that cannot be resolved through fb99's internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

fb99 operates as a safe and reliable online gaming platform. Players are responsible for ensuring that their use of fb99 complies with all laws and regulations applicable in their own jurisdiction. fb99 makes no representation that the platform is lawful for use in any specific location outside of its operating jurisdiction.

If you have any questions about these Terms & Conditions, or wish to raise a formal dispute, you may contact the fb99 support team at any time:

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
• Language of support: English

fb99 aims to acknowledge all formal complaints within 24 hours and to provide a full resolution response within 5 business days. Where a complaint relates to a disputed game outcome or payment, fb99 may request supporting documentation from the player before issuing a determination.