Play Smart. Stay in Control with fb99.
fb99 is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh. Our Responsible Gaming framework gives you the tools, information, and support you need to enjoy betting as entertainment — not as a problem.
fb99 strictly enforces an age verification policy. Gambling is for adults aged 21 and above only. Play responsibly.
Six Pillars of Responsible Gaming at fb99
Every feature and policy within the fb99 platform is shaped by these six guiding principles. They form the foundation of how we approach player wellbeing in Bangladesh.
Age Verification — 21+ Strictly Enforced
fb99 requires all players to be at least 21 years of age. Identity verification is mandatory during the registration and withdrawal process. Any account found to belong to an underage individual is closed immediately and all funds handled per applicable regulation.
Player-Controlled Deposit Limits
Every registered fb99 player can set daily, weekly, or monthly deposit caps directly from their account settings. Once a limit is applied it takes effect immediately. Raising a limit requires a 48-hour cooling-off period to prevent impulsive decisions driven by in-session emotion.
Session Time Reminders
fb99 allows players to set personalised session duration alerts. When your chosen time limit is reached, you will receive an on-screen notification reminding you how long you have been playing. This tool helps players in Dhaka, Chittagong, and across Bangladesh maintain healthy gaming habits.
Take a Break — Time-Out Features
If you feel you need a short break from gambling, the fb99 time-out tool lets you suspend your account for 24 hours, 48 hours, one week, or up to one month. During a time-out, you will not be able to log in, place bets, or access any game on the platform.
Self-Exclusion Programme
Players who believe their gambling has become a serious concern can request a long-term self-exclusion from fb99 for periods ranging from six months to five years, or permanently. Self-exclusion is processed within 24 hours of the request and cannot be reversed during the chosen period.
Reality Checks & Loss Limits
fb99 provides optional reality check pop-ups that show your net session activity — amount deposited, wagered, and won or lost — at regular intervals. Loss limits allow you to cap the amount you can lose in a single day or week, automatically pausing your session when the threshold is reached.
Control Features Available to Every fb99 Player
fb99 believes that every player deserves to stay in full control of their gambling activity. The tools listed here are available to all registered accounts at no cost. You can access them at any time via your Account Settings panel or by contacting our 24/7 support team.
Responsible gaming tools are not just for problem gamblers. They are sensible planning aids that help any player — whether you bet ৳500 or ৳50,000 — maintain a healthy relationship with entertainment-based wagering.
Set a maximum deposit amount per day, week, or month. Limits apply instantly. Reducing a limit takes effect immediately; increasing one requires a 48-hour review period.
Instant ActivationReceive on-screen pop-up notifications after your chosen session duration — 30 minutes, 1 hour, 2 hours, or a custom interval. The alert shows time played and net activity.
ConfigurableDefine the maximum amount you are willing to lose within a given timeframe. When your loss limit is reached, your account session is automatically paused until the next period.
Auto-PauseVoluntarily suspend your fb99 account for a short period — from 24 hours up to 30 days. Account access, deposits, and wagering are all blocked during the time-out.
24h–30 DaysRecognising Problem Gambling Behaviour
Problem gambling can affect anyone regardless of income, age, or experience. Recognising these warning signs early — in yourself or someone you know — is the most important step toward getting help.
Is Your Gambling Under Control?
Answer these questions honestly to help gauge your current relationship with gambling. This is not a clinical diagnostic tool — it is a personal reflection aid provided as part of fb99's commitment to player welfare.
How fb99 Enforces Responsible Gaming
Beyond the tools made available to players, fb99 maintains strict internal policies to ensure responsible gaming standards are upheld across every aspect of platform operations.
Age Verification Policy
fb99 requires all new registrations to confirm they are 21 years of age or older at sign-up. Identity documents including national ID cards and passports may be requested during the KYC process. Any account where the player is found to be underage is permanently closed and any balance handled per regulatory requirements.
- Minimum age: 21 years
- Mandatory KYC before first withdrawal
- Document verification: National ID, Passport
- Underage accounts closed without notice
Anti-Money Laundering Compliance
fb99 applies strict AML screening to all accounts and transactions. Unusual transaction patterns, structuring activity, or mismatches between account identity and payment method ownership are flagged for review. fb99 may request additional documentation before processing withdrawals in these cases.
- Transaction monitoring on all accounts
- Identity-payment method matching checks
- Enhanced due diligence for high-value accounts
- Cooperation with lawful regulatory enquiries
Responsible Marketing Standards
fb99 does not target advertising toward vulnerable individuals or those who have self-excluded. Promotional content clearly displays bonus terms, wagering requirements, and the 21+ age restriction. No fb99 marketing materials use misleading language about winning probability or guaranteed returns.
- No marketing to self-excluded players
- Clear bonus T&C disclosure
- 21+ labelling on all promotional material
- No misleading win-probability claims
Staff Training & Player Support
All fb99 customer support staff receive training in identifying indicators of problem gambling and in handling sensitive conversations around responsible gaming. Support agents are empowered to escalate accounts displaying concerning activity for welfare review, independent of any player request.
- Dedicated responsible gaming support channel
- Staff trained in problem gambling indicators
- Proactive account welfare reviews
- 24/7 availability via email support
Play Responsibly — Enjoy fb99 on Your Own Terms
Responsible gaming is not about restricting your fun — it is about keeping gambling enjoyable and within your personal boundaries. Explore the fb99 platform knowing that your safety tools are always just one click away.
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